miami, florida

Managed IT

Like fingerprints, each business is different. That's why we build packages that deliver high-performance professional IT services to best suit your company's budget.

Managed IT

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We know how challenging it is to run a business. Your business has a unique set of needs and we work with you to address them. When it comes to technology, we offer highly practical, cost-effective solutions to the next level in today’s ever-evolving world - without disruption or downtime.

For a flat fee, our managed IT services let business owners get down to what they do best; running their business and let us worry about the technological side of it!

IT Services we Provide

Network and Servers

  • Entire network coverage 24x7/365

  • Printer software support for all brands

  • Server support for Windows, Mac, and Linux

  • Networking support (manageable switches, routers)

  • Wireless support for Ubiquiti, Cisco, NETGEAR, Google

  • Scripted/ Automated maintenance tasks

  • Software support for mobile devices.

  • Backup and Disaster Recovery Plan

  • Virtualization (Hyper-V, VMWare)

  • Existing wiring support
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IT Solutions

  • Both in-house and hosted VoIP support and solutions

  • Professional guidance regarding technology to improve your company network

  • IT project management

  • Unlimited remote support

  • Vendor management

  • Technology consultations

  • Weekly / monthly reports

  • Surveillance support
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System Support

  • Computer support for Windows, Apple, and Linux

  • Support for smart devices like alarms, lights, doorbells, locks, etc.
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Cybersecurity Services

  • Cybersecurity assessment

  • Firewall support (WatchGuard, SonicWall. Cisco)
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Cloud Solutions

  • Microsfot 365 support

  • Cloud services support

  • Google Workspace
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Benefits of Managed IT Services

  • Budget your IT expenses with no surprises

  • Minimum downtime and maximum uptime

  • Mitigate your risks (data loss, hackers, viruses)

  • Enjoy complete peace of mind while experts monitor your system

  • Technology solutions tailored to meet every aspect of your business needs

  • Quickly implement new technology

Our services are designed for supportive technology as your business grows and requirements evolve. With our dedicated teams always on standby, we deliver efficiency and productivity to enhance operations through guidance and consultation. We take each step with you to take your business to the next level!

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Our Partners

in miami, florida

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From our customers


Working with Claudia, Jose and more for first time. Complicated migration to Activate working with Quickbooks. The 5-star professional level of attention we receive is unprecedented.

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Nancy B.
Nital Trading Company, INC.

I have used Prime Tech Support for personal and Business needs and have been extremely happy with their work.  We have used them for Screen repair, IT Technical work and repairs even for our clients and have always been satisfied and never had a complaint.

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Brian Amezola

Alex & Claudia give 100% focused attention to Prime Tech customers. Speedy service, reasonable pricing and excellent customer support and service. Highly recommended.

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Ruben Pagan
Miami, FL

Absolutely wonderful service! The network at my office was having issues, the internet was coming and going, and my IP phones were not as reliable as they should be. I called Prime Tech as my regular IT guy was busy, and much to my pleasant surprise, they were able to get out to me within hours.

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Christopher N
Miami, FL
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